Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Create a Gym Content Co account
• Purchase or manage a membership
• Complete a form
• Subscribe to emails or marketing communications
• Contact customer support
• Communicate with us through email or social media
• Participate in promotions, surveys, or other activities
• Connect a supported third-party account, such as Instagram
• Use features within the Gym Content Co membership platform

Information we may collect includes:

• Full name
• Email address
• Phone number, if provided
• Business or gym name
• Billing information
• Membership and purchase history
• Account login information
• Communications with Gym Content Co
• Information you voluntarily provide through forms, surveys, support requests, or other interactions
• Information associated with connected third-party accounts, where permission is granted
• Website and platform usage information

Payment information may be processed by third-party payment processors. Gym Content Co may not directly store complete credit or debit card information.

2. Information Collected Automatically

When you access our Site or membership platform, certain information may be collected automatically.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages or features visited
• Time spent on the Site
• Referring pages or websites
• General geographic information
• Website and platform activity
• Cookie and similar technology information

We may use this information to understand how members and visitors use Gym Content Co, improve the Site, troubleshoot technical issues, monitor performance, and improve the overall user experience.

3. How We Use Your Information

We may use information collected through Gym Content Co to:

• Create and manage your account
• Process and manage memberships
• Process payments and renewals
• Provide access to membership content and features
• Provide customer support
• Respond to questions or requests
• Send account, billing, membership, or service-related communications
• Send marketing communications where permitted
• Personalize your experience
• Improve Gym Content Co content, tools, features, and services
• Analyze website and platform usage
• Maintain the security and functionality of our services
• Detect or prevent fraud, misuse, or unauthorized access
• Enforce our Terms & Conditions
• Comply with applicable legal obligations

4. Instagram + Connected Accounts

Gym Content Co may allow members to connect an Instagram account or other supported third-party account to access features such as Instagram Analytics.

If you choose to connect an account, we may receive information made available through that platform based on the permissions you authorize.

Depending on the integration and permissions granted, this may include information such as:

• Instagram account or profile information
• Account identifiers
• Follower or audience information made available through the integration
• Engagement information
• Content performance
• Reach and impression data
• Other analytics or insights made available by the applicable platform

Gym Content Co uses this information to provide the connected features requested by the member, such as displaying Instagram analytics and insights within the Gym Content Co platform.

We do not receive your Instagram password through this connection.

Access to connected account information is subject to the permissions you grant and the policies and functionality of the applicable third-party platform.

Third-party platforms may modify or discontinue access to certain information at any time.

Where supported, you may disconnect your Instagram or other connected account through the applicable account or platform settings.

5. AI-Assisted Features

Gym Content Co may provide AI-assisted features, including tools designed to help members generate captions, content ideas, marketing copy, or other content.

Information you submit to these features may be processed by Gym Content Co and/or third-party technology providers used to provide the requested functionality.

We recommend that you do not submit sensitive personal information through AI-assisted features unless necessary.

AI-generated output may be stored or processed as reasonably necessary to provide, maintain, secure, and improve the applicable feature.

6. Payment Information

Payments for Gym Content Co memberships may be processed through third-party payment processors.

When you make a purchase, certain billing and transaction information may be provided directly to the applicable payment processor.

Gym Content Co may receive information related to your transaction, such as:

• Your name
• Email address
• Billing status
• Subscription status
• Payment amount
• Transaction date
• Limited payment-method information, such as card type or the last four digits

Payment processors maintain and process payment information according to their own privacy and security practices.

7. Cookies + Similar Technologies

Gym Content Co may use cookies and similar technologies to operate the Site, remember preferences, understand website activity, improve performance, and support analytics or marketing.

Cookies may collect information about your browser, device, Site activity, and interactions with Gym Content Co.

Depending on the technologies used on the Site, cookies may help us:

• Keep users signed in
• Remember preferences
• Understand how visitors use the Site
• Measure website performance
• Improve our marketing
• Understand the effectiveness of advertising campaigns

You can control or disable certain cookies through your browser settings.

Disabling cookies may affect the functionality of certain portions of the Site.

Where required by applicable law, we will provide additional choices regarding non-essential cookies.

8. Email + Marketing Communications

If you subscribe to Gym Content Co emails, create an account, make a purchase, or otherwise consent to receive marketing communications, we may send information regarding:

• Gym Content Co
• New membership content
• Product or feature updates
• Marketing tips and resources
• Promotions or special offers
• Other relevant announcements

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those communications.

You may still receive transactional or service-related communications necessary to manage your account or membership.

9. How We Share Information

Gym Content Co does not sell or rent your personal information.

We may share information with trusted service providers when reasonably necessary to operate Gym Content Co.

These providers may assist us with services such as:

• Payment processing
• Website and application hosting
• Email delivery
• Customer support
• Analytics
• Advertising and marketing
• Database or cloud storage
• Authentication
• AI-powered functionality
• Social media integrations
• Website security
• Technical infrastructure

Service providers may access information only as necessary to perform services on our behalf and are subject to their own contractual and legal obligations regarding personal information.

10. Legal Disclosures

We may disclose information when reasonably necessary to:

• Comply with applicable law or legal process
• Respond to lawful government or judicial requests
• Protect Gym Content Co's rights, property, or interests
• Protect the safety or security of our users or others
• Investigate fraud, unauthorized activity, or violations of our Terms & Conditions
• Enforce our agreements and policies

Information may also be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Maintain your account
• Provide Gym Content Co services
• Maintain business and financial records
• Resolve disputes
• Respond to inquiries
• Prevent fraud or misuse
• Enforce agreements
• Meet legal, tax, accounting, or regulatory obligations

The length of time information is retained may vary depending on the type of information and the reason it was collected.

12. Data Security

Gym Content Co takes reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, online service, database, or method of electronic transmission can be guaranteed to be completely secure.

You are responsible for protecting your account credentials and should notify us if you believe your Gym Content Co account has been accessed without authorization.

13. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information.

These may include the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain personal information
• Information regarding how your personal information is used or shared
• Withdrawal of certain permissions or consent

Some information may need to be retained for legitimate business or legal purposes even after a deletion request.

To submit a privacy request, contact us at the email address listed below.

We may need to verify your identity before completing certain requests.

14. Third-Party Websites + Services

Gym Content Co may contain links to or integrations with third-party websites, applications, and services.

We are not responsible for the privacy practices, content, or security of third-party services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

15. User-Generated + Public Content

If you voluntarily post information publicly, including through reviews, testimonials, social media posts, comments, or other public interactions with Gym Content Co, that information may be visible to others.

Information voluntarily made public may be copied, shared, or used by third parties outside of Gym Content Co's control.

Please use caution when deciding what information to make publicly available.

16. Children's Privacy

Gym Content Co is intended for business owners and professionals and is not directed toward children.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

17. Changes to This Privacy Policy

Gym Content Co may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable requirements.

When changes are made, the updated Privacy Policy will be posted on this page with a revised effective or “Last Updated” date.

We encourage you to periodically review this Privacy Policy.

18. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Gym Content Co
Email: support@gymcontent.co